Copyright & Conditions of Website Use

All website design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software and all other material on the www.u-thrive.com web site are copyright Thrive Concepts Limited and its affiliates or their content and technology providers. Any use of materials on the www.u-thrive.com including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Thrive Concepts Limited is strictly prohibited.

Trademarks

u-thrive and u-thrive.com are either trademarks or registered trademarks of Thrive Concepts Limited. Other product and company names mentioned on the web site may be the trademarks or registered trademarks of their respective owners.

Contractual Formation

The contract between you and Thrive Concepts Limited is formed as follows:

  • A series of simple instructions on the website will guide you through the website. You are then prompted to click the “Pay Now" button at the end of the checkout process.
  • An Order Confirmation email is then sent to you detailing the products you have ordered. This is not an acceptance from Thrive Concepts Limited.
  • Your product is shipped from our warehouse, at this point we will send you a Despatch Confirmation email.
  • Order acceptance and the completion of the contract between you and Thrive Concepts Limited will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.

Non-acceptance of an order may be a result of one of the following reasons:

  • The product(s) you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing, product or offer description error
  • You not meeting the eligibility to order criteria as set out below.

Refusal of Transaction

We reserve the right to withdraw any products from this website at anytime and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, Thrive Concepts Limited IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Thrive Concepts Limited DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Thrive Concepts Limited nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

For the avoidance of doubt, Thrive Concepts Limited does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Thrive Concepts Limited, its affiliates, directors, employees or other representatives.

Returns/Guarantees Policy

If for any reason you are unhappy with your purchase, you must return it to us unused and in its original condition within 30 days of purchase for a prompt replacement, exchange or refund.

If you return an item because of an error on our part, or it is defective, we will happily refund your costs in returning it to us. Please note that the costs of returning item(s) to us as a result of a change of heart must be borne by you.

Under the European Distance Selling Regulations (DSRs), customers in the European Union that cancel a contract for purchase of an item(s) within 7 days of receipt of their order will receive a refund for the cost of the item(s) and the cost of sending the item to you, provided that the entire order is being returned. If the item(s) returned is part of a larger order, then no delivery charge is refunded. Where we collect an item from you, we reserve the right to recover the costs of collection from you. We cannot be held responsible for packages lost in transit: as you are responsible for returning the items to us, we recommend sending the package by Recorded/Special Delivery.

Refunds, Replacement and Exchanges

Refunds, replacements or exchanges are usually processed within 7 working days of receipt of the returned item(s) by Thrive Concepts Limited. Any refund will be made in the same form of payment that was used to make the initial purchase.

Please note, in all instances Thrive Concepts Limited shall not be liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses. This warranty does not affect your statutory rights.